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HomeShop.com Frequently Asked Questions

FAQs for Certified Buyers

What does it mean to be a Certified Buyer?
A Home Shop "Certified Buyer" is either a cash buyer or a borrower who has received
automated underwriting approval. An underwritten approval is a bonafide loan approval and
is as good as cash. This approval process eliminates the guesswork for both the buyer
and the seller, which ensures a smooth transaction. Additionally, to become a Certified
Buyer, first-time homebuyers must attend one of our home buying seminars or have watched
our online "Webinars/Videos". While we strongly urge all buyers attend our
seminar or watch the online videos, experienced homebuyers or experienced investors are
exempt from the educational requirement.

What does a Home Shop Certified Buyer Card do for you?
Having a Home Shop Certified Buyer Card has numerous advantages. The Certified
Buyer card shows you are fully qualified to purchase a home, whether you purchase a
Home Shop property or any other property. So, when you want to submit an offer on a
property, all parties involved know you are fully qualified and ready to buy the home. If
you are purchasing a home outside of Home Shop, during the offer stage, an
underwritten loan is worth significantly more to the seller than a "pre-approval" letter
(which will require underwriting at a later date anyway), enabling you to possibly get
better pricing on the deal or increase the chances of winning the bid in a bidding war
scenario, even against cash buyers.

The card is also a way for you to call into Home Shop and update your information, so
when you have a change to your qualifications, you can update it by giving them your
Certified Buyer number off your card.

As each registrant is issued a Home Shop Certified Buyer Card, the numbers are
incrementing higher. The earlier you become a Certified Buyer, the lower your
account number. In scenarios where multiple buyers desire the same Home Shop
property, instead of allowing a bidding war on the property, the property is sold to one
of the buyers based on a computer algorithm, where most of the weighting is
determined by how early you became a Certified Buyer. Since Home Shop is
significantly undercutting the fair market value of the properties, we anticipate that a lot
of the properties will have interest from multiple buyers, so the earlier you register the better.

What are the Bank Approval Requirement Details for the Approval Letter?
Loan officers have access to two commonly accepted automated underwriting
software programs. Desktop Underwriter (DU) is Fannie Mae's automated
underwriting software program and Loan Prospector (LP) is Freddie Mac's
automated underwriting software program. The computer software program analyzes credit
history, calculates debt-to-income and loan-to-value ratios, employment stability,
assets and affordability to determine a borrower's profile and whether loans meet
eligibility requirements. An automated underwriting approval is a bonafide loan
approval and is as good as cash. Upon approval, you will be either "DU approved" or
"LP approved" (or a cash buyer) in our database; this approval is required by
Home Shop to be a Certified Buyer.

What is required to apply and get Certified with a Loan Officer?
1. Social Security numbers of all Borrowers on Loan
2. 2 year job history (Company name, address, position held)
3. Current address and history of properties lived in for the last 2 years
4. 2 months bank statements and all assets (401k, securities, stocks, etc)
5. Down Payment Available

What does it mean that I have to renew my financial information or my
Certification will expire?
Once you are certified, it has to be updated every 60 days. That update can be simple
if there are no changes. You loan officer just needs to send an updated letter. If there
are any changes, the loan officer has to rerun your qualification process to ensure that
you still qualify for the amount you are certified for.

FAQs for Certified Real Estate Agent

What does it mean to be a Certified Real Estate Agent?
A Home Shop Certified Real Estate Agent is a licensed REALTORTM who is focused
on getting buyers fully educated in the home buying process and getting buyers access
to properties at considerable market discounts. These buyers have full access to the
home inventory exclusively showcased on Homeshop.com. The Home Shop Certified
Real Estate Agent is expected to promote the Home Shop program to potential buyers
and assist in the home buying process with the buyer. Home Shop
assists the agent in getting the buyers qualified and ready to purchase one of our
homes. Real Estate Agents registering Home Shop buyers are secured in a buyer list
and commissions are protected as the buyers shop for a home.

How to Become a Home Shop Certified Real Estate Agent?
1. Must first have fulfilled the requirements for being an Authorized Real Estate Agent.
2. Attend the 2-Hour Certified Real Estate Agent Training Click here to Register
3. Enroll a minimum of 5 Certified Buyers/Borrowers

What do I need to do to get the Buyer Leads?
As a Certified Real Estate Agent with Home Shop, your buyer leads will be provided
based on the number of Certified Buyers that you register. The higher the leads,
the higher your agent participation and therefore, a higher percentage of buyer leads for
your local area. Your buyer leads will be delivered to you via email.

How do I know my buyers are protected?
As a Certified Real Estate Agent, the buyers you listed are required to be under an
agency agreement with you and your brokerage which is your protection. If your buyer
calls into Home Shop, we will be able to search for them and see that they are registered
with you. We will also request if the buyer is working with an agent to ensure we have
several ways to get that information, in order to ensure your name
and information is tied to that buyer.

What if there is a dispute of agency?
The brokerage agency agreements will be the source of clarity. Home Shop will
require the brokerages involved to resolve the matter to ensure clarity to Home Shop
in this matter. Our program will pay the commission to the brokerage who submits the
contract for that buyer and is registered with that Certified Buyer.

FAQs for Preferred Lending Partners

What does it mean to be a Home Shop Certified Lending Partner?
A Home Shop Certified Lending Partner is a member of a financial institution who provides
and quickly approved as Home Shop Certified Buyers. These Certified Buyers have full access
to the home inventory exclusively showcased on Homeshop.com. The Home Shop Certified
Lending Partner is expected to promote the Home Shop program to potential buyers and runs
full Freddie Mac or Fannie Mae automated underwriting approvals for the Home Shop
buyers brought in through the Home Shop national advertising program. Lenders registering
Home Shop buyers are secured in a lender buyer list and are protected as they shop for a home.

FAQs for How it Works

What forms do I use to submit offers?
Your Certified Real Estate agent will use the local association or their brokerage forms to
submit offers as it is typically done. If you do not have an agent, an attorney can submit
an offer on your behalf.

What if I have changed Loan Officers and not updated by lender letter with Home Shop and I want to submit an offer?
You can not submit an offer to Home Shop. Your Buyer Certification must be in good standing
or you can not submit an offer. If you do submit an offer, the offer will be rejected based
on your qualification has expired. If you want to submit an offer, call into 1-800-Home-Shop
to update the information and get your new loan information updated and then you can submit an offer.

I have registered with the site, but I have not received a Buyer Certification email?
In order to receive a Buyer Certification email, we must get your loan officer to send us the
required approval letter or you must send in proof of cash for a Cash certification.
Without that information registered on our files, no Buyer Certification can be released.

I have registered, but I have not received my login and password. How do I get that?
In order to receive a Buyer Certification email, we must get your loan officer to send us the
required approval letter or you must send in proof of cash for a Cash certification. Without that
information registered on our files, no Buyer Certification can be released.

I have received my Buyer Certification Email, but I have not received my Buyer Certification Card. How do I get that?
You must complete the courses sent to you on the Buyer Certification Email and fax in the
completed review sheet before a Buyer Certification Card is sent to you. Once you complete the
course and review sheet, fax in the review sheet to 1-800-886-3115 or fax@homeshop.com.

Who keeps the escrows for the ratified contract?
Those are to be sent to the Home Shop representative’s brokerage listed for the property and must be
provided within the state requirements. Escrows will not be released until a full release is completed.

Can I do inspections?
You can preview and view homes during the open house dates provided. Home Shop properties
are sold "as-is" and contracts shall be presented that way.